Deactivating a user

Only available on Enterprise plans and can only be completed by System Admins.

User deactivation allows Enterprise Admins to deactivate a user and select how they’d like to manage that user’s documents. Deactivating users allows for easier user management, better visibility for Admins, and improved document management across your team. Once you’ve deactivated a user, you can always reactivate them at a later date.

There are three different options for document management when a user is deactivated:

  • You can keep the deactivated user as the owner
  • You can move their documents to other users
  • You can delete their documents

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