Available to Enterprise customers on Core, Hub, and Grid modules.
Enterprise System Admins can view and upgrade their seats directly in product, with no emails or order forms required.
Enterprise seats are purchased in bundles, so seats can’t be added one at a time. When you upgrade, you move to a larger bundle, for example from 10 to 25 seats.
View your seats
Go to Organization Settings > Billing to see how many seats you’ve purchased and how many are in use, with a breakdown by seat type.
Add seats
Follow the guide below to upgrade your seat bundle. Before you confirm, you’ll see the prorated cost of the upgrade and your future renewal amount. You can also add a purchase order (PO) number, share the reason for the upgrade, and download a quote for your records.
FAQs
Who can add and manage seats?
Only System Admins in Enterprise accounts on Core, Hub, and Grid modules can access the Billing page, view seat details, and add seats.
Can I buy individual seats?
No. Enterprise seats are purchased in bundles.
Can I remove seats from in-product?
No. To reduce your seat count, please contact your Customer Success Manager.
What’s the difference between an Enterprise seat and a View-only seat?
Enterprise seats are for people who create content or manage the workspace, such as Creators, Team Admins, and System Admins. View-only seats are for people who only need to view Scribes.