We have many users who use Scribe behind a firewall.
At a minimum, Scribe needs the ability to connect to scribehow.com and its subdomains as well as a limited set of AWS URLs that can be provided upon request.
Most firewall setups would not block these URLs by default, but it’s best to have a conversation with your network administrator if you are unsure.
This is the list you would need outbound access in your firewall:
https://scribe-api.scribehow.com/
https://scribe-api.cursive.io/
https://scribe-api-prod.scribehow-prod.com/
https://scribe-llm-service.scribehow.com/
https://colony-recorder.s3-accelerate.amazonaws.com/
If you are still having trouble, please submit a request to Scribe Support!