Available on Pro Team and Enterprise plans.
Can't find the guide you need? Request a Scribe lets creators and viewers request documentation directly in-product — instead of direct messaging colleagues or submitting tickets through a different system. Right from the Workspace or the Scribe extension, your team can tell the right person what's missing.
How to submit a request
How to fulfill a request
When a Scribe is requested, a Task is automatically created in your team. Here's how to act on it:
FAQs
Who can submit a request?
Any authenticated user on Pro Team plans and above.
Can a request be fulfilled with an existing Scribe?
Yes. Creators can link an existing Scribe instead of creating a new one.
Does this work without the browser extension?
Sidekick entry points require the extension. Workspace-based entry points work for any authenticated viewer.
Will anyone be notified when a Scribe is requested?
Yes — both an email and an in-app notification are sent:
- If the request is assigned to a specific creator, only that creator is notified.
- If it's left unassigned and no one on the team has existing content for that app, all team admins are notified.
- If it's left unassigned and someone does have existing content for that app, admins and those creators are notified.