Autocapture only works in apps on your approved list. This article explains what that list is and how to manage it.
What it is
Each approved app has a tag, called an AppTag, that tells Scribe where Autocapture is allowed to capture activity. Only apps with an AppTag are captured.
Choosing which apps to capture
Both Pro Team and Enterprise come with a Scribe-curated list of common business apps. However, how you manage this list depends on your plan.
Pro Team:
- Comes with a preset list of approved apps that cannot be edited or removed.
- Admins can manually add additional apps to the list.
- Admins can enable automatic app additions based on apps found in existing Scribe documents.
- Supports browser-based apps only.
Enterprise:
- Comes with a preset list of approved apps that System Admins can fully customize.
- System Admins can add or remove any apps, including those on the original preset list, without limitations.
- System Admins can enable automatic app additions based on apps found in existing Scribe documents.
- Supports both browser-based and desktop apps.
Adding a custom or internal app
Autocapture isn’t limited to the apps in Scribe’s curated list. Admins can add custom AppTags for internal or homegrown tools by mapping them to a URL.
Both plans also offer the option to automatically add apps identified in existing Scribe documents.
The key difference is that Pro Team admins can add new apps but cannot remove predefined apps, while Enterprise System Admins have full control over the entire approved app list.
What Autocapture does with apps on this list
Only activity inside approved apps, for enrolled people, is captured. Anything outside the list — a different app, or someone who isn't enrolled — is never captured.
Good to know
- If a tool isn't showing up in Autocapture, check whether it has been added as an AppTag.
- Both plans allow admins to manually add apps or enable automatic additions based on existing Scribe documents.
- Pro Team admins cannot remove apps from the original preset list.
- Enterprise System Admins can add or remove apps at any time.
- On Enterprise, one app list applies across both Autocapture and Optimize, if your organization uses both.